CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units.

• Warranty Available
• Genuine Cadillac CUE Replacement
• OEM Factory Replacement
• Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit.

Details

Factory Cadillac CUE Replacement

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

Warranty - We are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

• CUE Touchscreen Radio is yellow
• Screen is cloudy
• Cuescreen is cracked
• Blacked-out cracked screen
• Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

• Top-quality parts that meet/exceed Cadillac’s specifications.
• Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
• We ship replacements fast! Many orders are processed and shipped on the same day.
• Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

How It Works

Cadillac Cue Radio Replacement Process:

1. Submit your VIN to order your CUE Radio online.
2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
4. Don't throw your old CUE radio away! When you ship your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you!

This unit covers:

Fitment & Part Numbers

This fits

• ATS (2013 - 2017)
• CTS (2014 - 2017)
• ELR (2014 - 2016)
• Escalade (2015 - 2017)
• SRX (2013 - 2016)
• XTS (2013 - 2017)

FAQ

2017 Cadillac Escalade CUE Radio Replacement

Is your Cadillac Cue or car audio system no longer responding? Does it appear to be frozen on a certain display? Are you unable to access media, news, and other essential features? Don't worry because ISS Automotive has the pre-programmed replacement unit for your 2017 Cadillac Escalade.

Looking for a different year? See all our Cadillac CUE Replacement Options?

ISS Automotive stands behind its products and services with a warranty. Our dedicated team, with 30 years of experience, offers the very best CUE Screen screen repair. We have developed a replacement CUE touchscreen that exceeds the factory unit (and is less expensive too).

Can you replace a Cadillac cue with an aftermarket radio?

Yes, it is possible to replace a Cadillac cue with an aftermarket radio but we highly recommend you use OEM.

OEM replacement radios are the easiest solution. Installing an OEM replacement radio will give you access to all of your car's features like Bluetooth, navigation, and voice commands as well as provide a factory-like fit and finish.

Can I upgrade my Cadillac CUE system?

Yes, you can upgrade your Cadillac CUE system. Depending on the model of your vehicle and its age, there may be several options available to improve or upgrade the CUE system. For newer models, it is possible to add a compatible third-party audio receiver that will enhance the sound quality and features of the CUE. You can also purchase and install a compatible rear-view camera system that can work with your CUE to provide extra safety features. For older models, you may be able to purchase a compatible adapter or wiring harness that allows you to plug in an aftermarket audio receiver. Regardless of the model, it is best to consult a professional car audio installer for help when upgrading the CUE system. They can advise you on the best upgrades for your specific model and ensure that everything is installed properly.

Frequently Asked Questions About 2017 Cadillac Escalade Radio Replacement

Is there a recall on Cadillac cue radio?

At this time, there is no recall on the Cadillac CUE radio. However, if you are experiencing any issues with your vehicle's CUE system, you should contact a certified Cadillac service center for further diagnosis and repair.

How much does it cost to update the Cadillac cue?

The cost of updating the Cadillac Cue system depends on a number of factors, such as the type of update required and whether you're getting it done through an authorized dealer or a third-party service. Generally, updates to the Cadillac Cue can cost anywhere from $50 to over $150. Some updates may even require additional parts, which can add to the overall cost. If you're looking to get your Cadillac Cue system updated, it's best to consult a certified technician for an accurate estimate of the cost.

How do I know my Cadillac CUE Screen is Failing?

If you start to notice that your Cadillac CUE touch screen is not responding properly, or if it's displaying unusual behavior such as flickering, then it may be time for an update. Other signs of a failing system include apps or features that are no longer working correctly or crashing unexpectedly. If any of these issues occur, it's best to take your car to an authorized dealer or a certified technician who can provide a diagnosis and determine if an update is necessary.

What are the common problems with the Cadillac infotainment system?

The Cadillac infotainment system is a complex piece of technology and, as such, can experience various issues. Common complaints include cracking Cadillac cue displays, freezing or malfunctioning, slow response times, unresponsive touchscreens, glitches with certain features or apps, navigation system errors, audio issues such as static, noise from the speakers, Bluetooth connection problems, and general slow operation.

Are there any risks associated with updating the Cadillac CUE?

Updating the Cadillac CUE system does involve some risk, as with any software or hardware updates. While it's unlikely that anything will go wrong during the update process, Cadillac owners should still be aware of the potential risks associated with updating this system. It's always best to consult with a certified technician if you're uncertain about the update process, or if there are any additional steps that should be taken. Additionally, make sure that you only use official Cadillac-approved updates in order to avoid potential compatibility issues or other unwanted problems.

What is the most common unresponsive issue with the Cadillac CUE?

The most common issue that is reported by Cadillac owners is an unresponsive or stuck touch screen. This is usually caused by a software glitch, which can be resolved through a simple update. In some cases, it may be necessary to replace the entire touchscreen display if it's damaged or not functioning properly. If this occurs, it's best to consult a certified technician in order to ensure that the replacement part is compatible with your vehicle and installed correctly.