Grandma Purple Skinny Tumbler- 20oz includes and straw and lid. Care Instructions - Hand-wash your tumbler with warm, soapy water and a soft sponge, taking care not to submerge the lid or the handle. - Do not use abrasive sponges or harsh chemicals, as these can damage the finish. - Do not soak your tumbler in the sink or other water for an extended period of time, as this can cause rust or discoloration. - Rinse thoroughly with water and dry with a soft cloth or leave to air-dry. - Do not put your tumbler in the microwave or dishwasher, as this can damage the image and the vacuum insulation. Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800)275-8777. If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.