Besties Friend Ornament- perfect gift for your best friend. I love this design and can’t wait to see my own bestie get this gift 🎁 You can pick the one that fits you and your bestie. Ornament Details — 3 inch ornament — Includes a red ribbon for hanging Shipping- Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800)275-8777. If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service. Returns or Exchanges- We do no take returns or exchange but if you have any problems with your order please contact me and i will try and help you. Thank you for supporting my small business!